Find answers to your questions about MyAuctionPlanet.
Please feel free to ask advice from other members or help others by providing answers to their questions. You can browse and search the question categories to find the answer you need or ask a new question for others to answer. |
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| Can you please change or tell me how to change this:
When viewing my store, Just Browsing and More I would like it to say my store name and Muffy422 instead of the store name twice...it would look classier....
Thank you once again.... |
| Answered via helpdesk... |
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| Could you please tell me exactly what the First 1000 Sellers Free for Life entails?
Does that mean that listing and final value fees are non existent for those 1000 members or is it just a free lifetime enrollment?
Thanks... |
| If your account balance is ever depleted we will credit your account again. We have left the accounting functions intact.... |
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| How can I tell if I was one of the free for life members? On my summary page it shows something in the left top corner...click for credit and it shows an amount of 995,000 something.
Thanks for any answers :)... |
| You are a "Free for Life" member. If your funds ever run out simply ask for more.... |
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| How do I put in my store pic and where is it that I do it?
And, under clothing and accessories could you please add hair items. Or is it located in some other catogory? Thanks, sparkleize... |
| Hello Sparkleize,
You need to activate your store URL using the "MY Store" link in the member area before you add your picture and description. Just choose the store size and name and click save. Then you will be able to go back and add your pic, template and description.... |
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| I can't find my store in your letter search nor can I find my store by searching its name or my name. Is my store visible to others, because if I can' t find it, how area others supposed to be able to see it. Is it even visible??????... |
| Hello Sparkleize,
You need to activate your store URL using the "MY Store" link in the member area before it will be searchable.... |
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| I filled out the store page twice and both times everything I typed in the is gone and back to inactive. why does it keep going blank and inactive? I dont want to type all tyhis a third time untill I know why it is all gone both times already did.
Thanks Rose... |
| Please ensure you go through the payment process for the store before you begin editing. The payment is from the “Free for Life” funds. You will not have to pay for the store. Then check to make sure the store is active before you start editing. If you continue to have issues, email us the name you would like for the end of the URL for your store and we will set it up for you.... |
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| I HAVE A ITEM LISTED, HOW DO I MAKE IT SHOW UP IN MY STORE.?... |
| When you first post the item chose the option of "Both" store and auction. This way it will show up on the main site and your store.... |
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| I have this item:Boker Magnum Medic (2252)
and hubby has decided he wants to keep it. I tried to end the auction but it's still there. What can I do now since it wants to stay listed? Antigone... |
| Tell hubby he can't have it. By the item staying listed, it's a sign that it wasn't meant for hubby to have it. ROTF LMAO
On a serious note, try to "remove" the item.
Ballary's Bargains ... |
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| I saw a question here about "How do I set up a store or do I have one already?" but I'm still confused. I don't know if I have a store or not and if I do how do I give my store a name? Thanks so much for your help.... |
| Hi Shelia, simply go to the "Members" link and look for "My Store" on the left side of the page under the Selling header. Once you get to that link, you should be able to set up your store.... |
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| I wanted to let you know that this morning 12/27, for several hours everytime I tried to go to auctionplanet I ended up at GoBidz.com even though the URL said www.myauctionplanet.com. I just thought you would like to know in case someone is hacking your site or something like that.... |
| We fixed this issue, our configuration file had to fixed from our test site.... |
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| I'm new to Auction Planet and I'm lost. I'm trying to lauch watcher but it keeps telling me can not connect to web site? Huh???? Also it says at the top of an item I'm looking at that ID has not been verified? How do I do this?? Please help me? Thanks, Sherrie... |
| ID Verification is done through the member area.... |
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| Is this site secure? I don't see anything showing it is except where you can log in securely. Shouldn't some kind of icon be showing when it's secure? ... |
| My Auction Planet is secure. An SSL certificate only does two things. 1. It certifies the owner of the site. 2. It encrypts data from your browser/computer to the Internet. The entire site does not need to sit on SSL to be secure (this will make the site considerable slower). If you ever feel uncomfortable providing information at any time please add https instead of http to your browser direct bookmark bar. You will see that all form fills can be delivered via SSL and images are non-secur... |
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| This is going to sound rally dumb but i list on so many sites i often get confused as to how to find certain functions on any given site but i have some listings that i would like to make "home page feature" but the box is blackened out whenever i list an item. Do i need to upgrade in order to use this feature?... |
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| ummm.. why does my account say I have a million dollars???... |
| You were a "Free for Life" member... |
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| WHAT IS CREDIT CENTER... |
| Don't worry about the credit center. This is for future use. You are a "Free for Life" member and will never have a need to use it.... |
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| what is free for life promotion program... |
| The "Free For Life" Progam ensure a member will never pay a fee on My Auction Planet EVER. This is only available for the first 1000 members. Terms are listed at lisk URL:
http://www.myauctionplanet.com/auctionfree.html
You have qualified already... |
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| When asked for a store logo, what size is best for the logo? Thanks Bunches... |
| 125X125 pixels... |
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